Shipping Policy

Shipping Policy
Supervix
📧 Email: Help@supervix.shop

Thank you for shopping with Supervix! This Shipping Policy explains how and when your orders will be processed and delivered.

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

During high-volume periods (e.g. holidays or sales), processing times may be slightly longer.

2. Shipping Rates and Delivery Estimates

We offer standard and express shipping options. Shipping charges for your order will be calculated and displayed at checkout based on your location and selected delivery method.

Estimated delivery times:

  • Standard shipping: 7–15 business days

  • Express shipping: 3–7 business days

Note: Delivery times may vary depending on destination, customs clearance, and courier delays.

3. Shipping Locations

We currently ship to most countries worldwide. If your location is not available at checkout, please contact us at Help@supervix.shop to check availability.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through the courier’s website.

5. Customs, Duties and Taxes

Supervix is not responsible for any customs fees, import duties, or taxes imposed during or after shipping. These charges are the responsibility of the customer.

6. Wrong Address Disclaimer

Please ensure that your shipping address is correct before placing your order.
We are not responsible for lost packages due to incorrect or incomplete addresses. If an order is returned to us due to an incorrect address, reshipping fees may apply.

7. Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us as soon as possible at Help@supervix.shop with your order number and a description of the issue. We will work with the courier to resolve the matter.

8. Contact Us

If you have any questions about your shipment, feel free to reach out to us at:

📧 Help@supervix.shop

Last updated: [Insert date here]